Loan Periods

3 Weeks

  • All books except for new fiction and Hot Picks
  • Music CDs and audiobooks
  • Preloaded eReaders and CD-ROMs

       Items may be renewed twice unless there is a hold on an item.

2 Weeks

  • All new materials except for feature movies (DVD/Blu-Ray)
  • Adult non-feature films (DVD/Blu-Ray)
  • Kids & Teens kits

      Items may be renewed twice unless there is a hold.

1 Week

  • Adult feature movies (DVD/Blu-Ray)
  • Hot Picks
  • New console games
  • Devices including Tech Takeout and streaming Roku players

      Adult feature films, Hot Picks, and console games may not be renewed.
      Devices, including Tech Takeout and Rokus, may be renewed twice unless there is a hold on an item.

Note: Members may request a 6-week vacation loan on 3-week items upon checkout


Overdue Fines

  • $0.25 per day
    • Books
    • Audiobooks
    • CDs
    • CD ROMs
    • Magazines
    • Youth/Teen DVDs/BluRays
    • Adult DVDs/BluRays except new feature feature films
  • $1.00 per day
    • New adult feature films DVDs/BluRays
    • Hot Picks
    • Console games
    • Devices
    • Equipment
    • Tech Take Out
    • STEM Kits

Other Charges

  • $2.00 for a replacement card (please report lost card immediately)
  • $10.00 for eReaders, Rokus, and other devices returned in the book drop or at another library
  • $15.00 for returned checks

Payment

  • You can pay online, at the checkout desk, or at a self-check machine
  • We accept cash, checks, and credit cards (Visa, Discover, and MasterCard) 

Notices

We offer three ways you can receive your hold and overdue notices

  • Email
  • Text
  • Automated phone call

Text is the only option you can opt in or out of in Enterprise. If you would like to change your preference, feel free to call the Checkout Desk - (630) 887-8760


FAQ

I returned an item last night and it still shows on my record. Why?

During busy times, it may take a day or two (or longer after holiday closings) to check in items. However we are very careful to make sure the system reflects the actual date the item was returned. 

Why does my record say an item is still checked out and I owe money when I returned it?

If an item has not been checked in, the system will show the projected fine. Once the item is checked in, the system will show the date it was returned.

Can I borrow items without my library card?

A patron may use an ID with their current address to check out materials. Over the phone, patron information will not be given out without the patron's library card number and full name.

I think I returned an item but it is still checked out to me. What do I do?

Call the library immediately at (630) 887-8760 to let us know. We will check the shelves to see if the item is there. If we don't find it, we will check again and ask you to check again. We will work with you to resolve any problems.