Pick-Ups & Returns
Drive-Up Window
- The drive-up window is located on the west side of the building, next to the outdoor book returns.
- The drive-up window is open during library hours.
- You may need to wait a few minutes to pick up your materials; both the book return and drive-up window use the same lane.
- Have your library card or ID ready.
- Please note that large or heavy items cannot be picked up through the window.
- You must stay in your car to use the drive-up window.
Save Time at the Drive-Up
Snagging your books through our drive-up window? You can get faster service. Each time you place a hold, choose as your pick-up location, "Indian Prairie Public Library District Drive-Up." Remember, even if you pick up your holds in the drive-up, you can park your car and visit us inside the library.
Pick-ups & Holds FAQ
How do I place holds?
You can place holds on items in the library catalog via our website, using the library’s app-- download for Apple or Android. If you need to reset your PIN, learn how to do that.
If you’d like us to place the hold:
- call us at 630/887-8760
- use our chat at ippl.info
- email us at
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What if I don’t know what I want to check out?
Let our expert staff help you! You can call us at 630/887-8760 or email us
If you want to get ideas on your own, visit the Browse & Borrow section of our website.
I'm going on vacation. What if I don't want my holds?
If you’re going to be out of town you can suspend your holds for that time? This will ensure you don’t lose those holds. Instructions are here. If you need help, call us at 630/887-8760.
I need a library card to check out materials. How do I get one?
How long are my items checked out for?
Most items are checked out for three weeks; please check your receipt for your due dates.
How do I know when my items are ready?
You will be notified based on your preferences. You have seven days after you receive the email to get your materials.
Can I give my returns directly to staff when I pick up my books?
Staff can't accept the return of materials at the drive-up window. The external book returns are open 24/7. Larger items that won't fit in the book returns can be returned inside the library during regular hours.
Returning Materials FAQ
Is the book return the only way to return materials?
The external book returns are open 24/7. The internal book returns are open during library hours. Larger items that won't fit in the book returns can be returned inside the library during regular hours.
Can I return materials I borrowed from other libraries?
Yes.
