Pick-Ups & Returns

What if I don’t know what I want to check out?

Let our expert staff help you! You can call us at 630/887-8760 or email us This email address is being protected from spambots. You need JavaScript enabled to view it. to ask for reading, viewing, or listening recommendations for everyone in your family. When you call it will be helpful if you have your library card number and PIN. If you don’t, don’t worry; we can still help you.

If you want to get ideas on your own, visit the Browse & Borrow section of our website. You'll find book and movie lists, staff recommendations, and resources for readers.

I'm going on vacation. What if I don't want my holds?

If you’re going to be out of town you can suspend your holds for that period of time? This will ensure you don’t lose those holds. Instructions are here. If you need help, call us at 630/887-8760.

I need a library card to check out materials. How do I get one?

Learn how to get a library card.

How long are my items checked out for?

Most items are checked out for three weeks; please check your receipt for your due dates. 

How do I know when my items are ready?

You will be notified based on your preferences. You have seven days after you receive the email to get your materials.

Can I give my returns directly to staff when I pick up my books?

Staff can't accept the return of materials. The external book returns are open 24/7. The internal book returns are open during library hours. Larger items that won't fit in the book returns can be returned to a bin inside the library during regular hours. 

Can I return materials I borrowed from other libraries?

Yes.